BASIS (“us,” “we,” or “our”) operates the https://www.basisplanning.com website.
We do not knowingly collect Personal Data from children under the age of 13 (or as defined by local law) and do not target our websites, products, and services at children under those ages (or children of any age).
What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, or other details to help you with your experience.
When do we collect information?
We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form, Use Live Chat, Open a Support Ticket, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website in order to serve you better.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To send periodic emails regarding your order or other products and services.
- To follow up after correspondence (live chat, email, or phone inquiries).
How long do we retain your information?
What rights do you have to your Personal Data?
We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data. If you wish to be informed what Personal Data we hold about you, request an update to your Personal Data, or want your Personal Data to be removed from our systems, please contact us.
In certain circumstances, you have the right:
- To access and receive a copy of the Personal Data we hold about you.
- To rectify any Personal Data held about you that is inaccurate.
- To request the deletion of Personal Data held about you.
You have the right to data portability for the information you provide to us. You can request to obtain a copy of your Personal Data in a commonly used electronic format so that you can manage and move it. Please note that we may ask you to verify your identity before responding to such requests.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information.
- Understand and save user's preferences for future visits.
- Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. The main internet browsers allow you to change your cookie settings. These settings will typically be found in the 'options' or 'preferences' menu of your internet browser. To understand these settings, the following links may be helpful. Otherwise, you should use the 'Help' option in your internet browser for more details.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or rent to outside parties your Personally Identifiable Information. We may disclose your Personal Data to those who reasonably need to know such data for a legitimate business purpose and as required by law to specific third parties or business partners. By using our websites, products, and solutions, or by providing your Personal Data, you consent to the potential transfer, processing, and storage of such information outside of your country of residence where data protection standards may be different than your own.
We require our business partners, service vendors, authorized agents, and contractors to whom such disclosures are made to abide by confidentiality obligations. Our business partners are independent third parties that are otherwise not affiliated with us. Any relationship a customer elects to enter into with a partner for products and services is between the customer and partner directly.
Other than the disclosures described above, we will disclose Personal Data only when required to do so by law or when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of our organization, third parties, or the public at large. If you have registered through our website and have supplied your email address, we may, where permitted by law, occasionally contact you via email to discuss features, solicit your feedback, or update you on developments regarding our products and services.
We do not include or offer third-party products or services on our website.
PO Box 3378
Fredericksburg, TX 78624
Last Edited: May 29, 2018